Terms and Conditions — Kriya Online

01 Introduction

Welcome to kriya online. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and kriya online ("the Platform", "we", "us", "our"). By accessing, registering on, or using any part of the kriya online platform — including the website, the mobile app, and all games available through kriya online — you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use kriya online. We recommend reading these Terms carefully before you register. If you have questions about anything in this document, contact the kriya online support team before creating an account.

02 Eligibility

To open and use an account on kriya online, you must meet all of the following conditions:

• You are at least 18 years of age at the time of registration.
• You are accessing kriya online from a jurisdiction where online gaming is not prohibited by applicable law.
• You are acting on your own behalf and not on behalf of any third party.
• You are not a current employee, contractor, or close family member of a kriya online employee.
• You have not previously been excluded or banned from kriya online or any affiliated platform.

Kriya online reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard procedure on kriya online and is not a reflection on any individual player.

03 Account Registration

Each player is permitted to hold one account on kriya online. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, kriya online will close all but the original account and may forfeit any balances held in the duplicate accounts.

When registering on kriya online, you must provide accurate and complete information including your full legal name, date of birth, and a valid contact method. You are responsible for keeping your account credentials secure. Do not share your kriya online password with anyone. If you suspect unauthorised access to your account, contact kriya online support immediately.

• Use a strong, unique password for your kriya online account.
• Do not access your kriya online account from shared or public devices without logging out afterwards.
• Notify kriya online immediately if your registered phone number or email address changes.
• Kriya online will never ask for your password via email, chat, or phone.

Kriya online reserves the right to verify your identity at any time. Verification may require submission of a government-issued ID, proof of address, or proof of payment method. Failure to complete verification within the requested timeframe may result in account suspension.

04 Deposits and Withdrawals

Kriya online accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT). There are no currency conversion fees on kriya online. The minimum deposit amount is ৳10. The minimum withdrawal amount is ৳200.

Deposits on kriya online are credited to your account balance immediately upon confirmation from the payment provider. If a deposit does not appear in your kriya online account within 15 minutes, contact support with your transaction reference number.

• Withdrawals are processed to the same payment method used for the most recent deposit.
• Kriya online processes the majority of withdrawals within five minutes during normal operating hours.
• Withdrawals may be delayed if your account is pending identity verification.
• Kriya online does not charge withdrawal fees, but your mobile financial service provider may apply their own charges.
• Withdrawals will not be processed to third-party accounts. The account must belong to the registered player.

Any funds deposited on kriya online that remain unused for a period of 12 consecutive months may be subject to an inactivity fee of ৳50 per month. Kriya online will notify you by your registered contact method before any inactivity fee is applied.

05 Bonuses and Promotions

Kriya online offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, in addition to these general Terms. Where there is a conflict between a bonus-specific term and these general Terms, the bonus-specific term takes precedence for that offer.

Unless stated otherwise in the specific bonus terms, the following general bonus rules apply to all promotions on kriya online:

• Bonus funds must be wagered a minimum number of times (the "wagering requirement") before they can be withdrawn. The wagering requirement for each bonus is stated in the offer details.
• Only one bonus may be active on a kriya online account at any time unless explicitly stated otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.
• Kriya online reserves the right to withdraw any bonus offer at any time without prior notice.
• If a player withdraws funds before completing the wagering requirement, any remaining bonus funds and associated winnings will be forfeited.
• Attempting to exploit, abuse, or manipulate any bonus offer on kriya online — including through the use of multiple accounts — will result in immediate account suspension and forfeiture of all bonus funds.

Kriya online monitors bonus usage patterns. Players found to be engaging in low-risk betting strategies specifically designed to clear wagering requirements without genuine gameplay may have their bonuses voided at kriya online's discretion.

06 Game Rules and Fair Play

All games available on kriya online use a certified Random Number Generator (RNG) to determine outcomes. Game results are independent of previous results and cannot be influenced by the player, the platform, or any external party. The RNG used by kriya online is independently audited on a regular basis.

By playing any game on kriya online, you accept the rules of that game as displayed within the game interface. In the event of a discrepancy between the game display and the kriya online server records, the server records will be treated as the authoritative source.

• The use of bots, scripts, or any automated software to play games on kriya online is strictly prohibited.
• Collusion between players — including sharing information to gain an unfair advantage — is prohibited on kriya online.
• Any attempt to exploit software bugs or errors on kriya online must be reported to support immediately. Exploiting known bugs for financial gain will result in account closure.
• Kriya online reserves the right to void bets placed in error or as a result of a technical fault.
• Winnings generated through fraudulent activity will be forfeited in full.

07 Responsible Gaming

Kriya online is committed to providing a safe and enjoyable gaming environment. We recognise that for some players, gaming can become problematic. Kriya online provides a range of tools to help players manage their activity responsibly.

The following responsible gaming tools are available to all kriya online account holders at no charge:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit into your kriya online account.
• Loss Limits: Restrict the amount you can lose within a defined period on kriya online.
• Session Reminders: Receive a notification after a set period of continuous play on kriya online.
• Self-Exclusion: Temporarily or permanently exclude yourself from kriya online. Self-exclusion requests are processed within 24 hours.

These tools are accessible directly from your kriya online account settings. You do not need to contact support to activate them. For more information, visit the Responsible Gaming page on kriya online.

Kriya online will never encourage a player to continue playing beyond their stated limits. If our support team identifies patterns of play that suggest a player may be experiencing difficulties, we may proactively reach out to offer assistance.

08 Account Suspension and Closure

Kriya online reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms by the player.
• Failure to complete identity verification within the requested timeframe.
• Suspected fraudulent activity, money laundering, or use of stolen payment credentials.
• Opening of duplicate accounts on kriya online.
• Abuse of bonuses or promotional offers.
• Use of prohibited software or cheating methods.
• A player's own request for self-exclusion.

If your kriya online account is suspended pending investigation, you will not be able to deposit, withdraw, or play until the investigation is complete. Kriya online aims to resolve all account investigations within 14 business days. If the investigation concludes that no breach occurred, your account will be reinstated and any withheld funds released.

If you wish to close your kriya online account voluntarily, contact the support team. Any remaining balance will be returned to your registered payment method after standard verification checks are completed.

09 Privacy and Data

Kriya online collects and processes personal data in accordance with our Privacy Policy. By registering on kriya online, you consent to the collection and use of your personal data as described in that policy.

Kriya online will not sell your personal data to third parties. We may share data with payment processors, identity verification services, and regulatory bodies where required by law or necessary to operate the platform. All data sharing is conducted under appropriate data protection agreements.

• You have the right to request a copy of the personal data kriya online holds about you.
• You may request correction of inaccurate data at any time by contacting kriya online support.
• Requests for data deletion will be considered subject to our legal retention obligations.

10 Intellectual Property

All content on the kriya online platform — including but not limited to the website design, game graphics, logos, text, software, and trademarks — is the property of kriya online or its licensors. You may not copy, reproduce, distribute, or create derivative works from any kriya online content without prior written permission.

The kriya online name, logo, and all associated branding are registered trademarks. Unauthorised use of kriya online branding in any context — including on social media, third-party websites, or printed materials — is prohibited and may result in legal action.

11 Limitation of Liability

Kriya online provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Kriya online will not be liable for losses arising from:

• Temporary unavailability of the kriya online platform due to maintenance or technical issues.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Loss of data resulting from circumstances beyond kriya online's reasonable control.
• Any decision made by a player based on information displayed on the kriya online platform.

In no event shall kriya online's total liability to any player exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. This limitation applies to the fullest extent permitted by applicable law.

12 Changes to These Terms

Kriya online reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, kriya online will notify registered players via their registered contact method at least 7 days before the changes take effect.

Continued use of the kriya online platform after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using kriya online and contact support to close your account.

We recommend checking this page periodically to stay informed of any updates to the kriya online Terms and Conditions.

13 Contact Us

If you have any questions about these Terms, or about your account on kriya online, our support team is available 24 hours a day, seven days a week. You can reach us through the in-app live chat or by emailing [email protected].

For questions specifically related to responsible gaming tools or self-exclusion on kriya online, visit our dedicated Responsible Gaming page. For general questions, the FAQ page covers the most common topics.