Your personal data belongs to you. This page explains exactly what information kriya online collects, why we collect it, how we use it, and what rights you have over it. No jargon, no hidden clauses.
Six principles that guide how kriya online handles your personal information every single day.
All data transmitted between your device and kriya online is protected by TLS encryption. Your account credentials, payment details, and personal information are never sent in plain text.
Kriya online does not sell, rent, or trade your personal information to third-party marketers. Your data is used to operate the platform and improve your experience — nothing else.
Kriya online gives you the right to access, correct, and request deletion of your personal data. These rights are available to every registered player at no charge.
Kriya online only collects the data that is genuinely necessary to operate the platform, verify your identity, and process your payments. We do not collect data for the sake of it.
Kriya online retains your data only for as long as necessary. Once the retention period expires and there is no legal obligation to keep it, your data is securely deleted from our systems.
In the unlikely event of a data breach affecting your personal information, kriya online will notify you promptly and take immediate steps to contain and investigate the incident.
This Privacy Policy explains how kriya online collects, uses, stores, and protects the personal information of players who register and use the kriya online platform. It applies to the kriya online website, the kriya online Android app, and all services provided through the platform.
When you create an account on kriya online, you are trusting us with your personal information. We take that responsibility seriously. This policy is written in plain language so that every player — regardless of their background — can understand exactly what happens to their data when they use kriya online.
By registering on kriya online, you confirm that you have read and understood this Privacy Policy. If you do not agree with how kriya online handles personal data, please do not register or continue using the platform. If you have questions about anything in this policy, contact the kriya online support team before proceeding.
This Privacy Policy should be read alongside the kriya online Terms and Conditions. Together, these two documents govern your relationship with the kriya online platform.
Kriya online collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers. Below is a breakdown of each category.
Information you provide directly:
Information collected automatically:
Information from third parties:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, National ID | You / KYC provider |
| Contact Data | Phone number, email address | You |
| Financial Data | Mobile wallet number, transaction history | You / Payment provider |
| Technical Data | IP address, device info, session logs | Automatic collection |
| Usage Data | Games played, bets placed, time on platform | Automatic collection |
| Communications | Support chat transcripts, emails | You |
Kriya online uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to the kriya online service.
Marketing communications: Kriya online will only send you promotional messages if you have opted in to receive them. You can opt out at any time by contacting support or updating your account preferences.
Kriya online processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
Kriya online does not sell your personal data. We share your data only with trusted third parties who help us operate the platform, and only to the extent necessary for that purpose. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards.
The categories of third parties with whom kriya online may share your data include:
Kriya online will never share your personal data with advertisers, data brokers, or any party whose purpose is unrelated to the operation of the kriya online platform.
Kriya online uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit the kriya online website or use the app.
Kriya online uses the following types of cookies:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using kriya online, but some features may not work as intended. Kriya online does not use third-party advertising cookies.
Kriya online retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The table below summarises our standard retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | Anti-money laundering compliance |
| Transaction records | 5 years after transaction date | Financial regulatory requirement |
| Support communications | 2 years after last interaction | Dispute resolution |
| Technical / session logs | 12 months | Security and fraud prevention |
| Marketing preferences | Until opt-out or account closure | Consent management |
Once the applicable retention period expires and there is no legal obligation to retain the data, kriya online will securely delete or anonymise your personal information. Anonymised data that cannot be linked back to you may be retained indefinitely for statistical analysis.
As a player on kriya online, you have the following rights in relation to your personal data. These rights are available to all registered players and can be exercised at any time by contacting the kriya online support team.
Request a copy of all personal data kriya online holds about you.
Ask kriya online to correct any inaccurate or incomplete data.
Request deletion of your data where there is no legal reason to keep it.
Ask kriya online to limit how your data is used in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact the kriya online support team with your registered phone number and a description of your request. Kriya online will respond within 30 days. In some cases, we may need to verify your identity before processing the request.
Please note: Some rights are subject to legal limitations. For example, kriya online cannot delete transaction records that we are legally required to retain. In such cases, we will explain the reason clearly.
Kriya online takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.
While kriya online takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your kriya online login credentials with anyone.
Kriya online is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on kriya online or attempt to use the platform in any way.
If kriya online becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on kriya online, please contact our support team immediately so we can investigate and take appropriate action.
Kriya online may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that affect how we use your personal data, kriya online will notify you via your registered contact method at least 7 days before the changes take effect. Continued use of the kriya online platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
We recommend checking this page periodically. If you have any concerns about a change to this policy, contact the kriya online support team before the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way kriya online handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.
For questions about your account, the FAQ page covers the most common topics. For information about responsible gaming tools available on kriya online, visit the Responsible Gaming page.
When contacting kriya online about a data request, please include your registered phone number so we can verify your identity and process your request as quickly as possible.